WHAT WE DO

Streamlining your experience is important to us. We’ll assign your property a dedicated Building Manager, ensuring consistent and seamless management of your complex.

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We Liaise With:

  • Strata Committees / and or Strata Managing Agents, for instructions.

  • All occupants onsite, to ensure timely access is provided when required.

  • Tradesmen, regarding any work to be carried out on the strata scheme.

 
 

We’ll Arrange & Coordinate:

  • Bookings and inspections for occupants moving in or out.

  • Access for building inspections and reports as requested by the strata committee.

  • Appropriately qualified contractors to undertake minor/major repairs or maintenance to the common property and/or specified owner’s corporation property.

  • Regular inspections of common areas, plant and equipment to identify and address any issues.

  • New maintenance contracts or renewal of contracts.

We Offer:

  • Guidance to owners and occupants about proper use of common property and shared facilities.

  • Notice to occupants of scheduled work or maintenance.

  • Diligent maintenance of the security register including property keys, remote controls, access passes and swipe cards.

 
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We Monitor:

  • Fire Service

  • Lifts

  • Pest Control

  • Pumps

  • Security (intercom, CCTV and access)

  • Fans, air conditioning units and cooling towers

  • Landscaping & gardening

  • Swimming pool

  • Communication with builders & providing access

  • Gymnasiums and recreational facilities

  • Up-to-date drawings of plant, service and installation of equipmen

  • Investigating maintenance failures and engaging the relevant contractors

  • Regular inspections of common areas, plant and equipment

  • A log of all individual maintenance tasks

 
 

Pre-Settlement Inspections:

S Building and Facility Management’s professional team will work closely with all their developer clientele, guiding them through the lead-up to pre-settlement ahead of the inspection period.

 

From here, our developer clientele can leave it in the hands of S Building and Facility Management to arrange and coordinate onsite inspections. Our team meets each owner onsite on the day of inspection to assess every aspect of the property (including car spaces, utility lots, common areas and the entirety of the building). This is our opportunity to confirm the property’s condition before settlement, while determining any areas that may need attention or rectification.

 
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Defect Rectification:

Unnecessary disputes, legal proceedings, loss of time... all are unwanted hurdles in the rectification process. To coordinate a smooth transition for all parties and streamline defect procedures, your assigned building manager will be the first point of contact.

  • We’ll notify you or your nominated contact so that arrangements may be made to attend and rectify.

  • We’ll liaise with occupants and co-ordinate a time for the builder to access and inspect.

  • We’ll correspond with the builder & occupant to attend to rectify issues in a timely manner.

  • We’ll keep the owner informed throughout the process, as well as keep a full detailed record of reports as received.

 

Settlement:

Upon settlement, owners will be provided with a handover and Welcome Pack. Each Welcome Pack is equipped with everything you need to settle into your new home smoothly.

  • Security swipe cards, apartment keys, mail box keys, remote controls and instructions on how to order more if required.

  • The building floor plans and by-laws.

  • Warranties for internal appliances and instruction manuals.

  • Building operations and information regarding services such water, electricity, gas, internet and pay TV if applicable.

  • Strata Manager and Building Manager details.

  • Move in procedure.

  • Log in for building management software and instructions for use.

  • Any further important information relating your building to also be included.